Effective Date: August 15, 2026
We want members to understand exactly how refunds, cancellations, and annual renewals work before purchasing System Builders.
System Builders is an educational program offered by Simply Designs Studio, a business owned and operated by Jennifer Estil.
This Refund Policy forms part of the System Builders Terms of Service.
1. 30-Day Show Me You Tried Guarantee
Your first System Builders membership purchase is covered by our 30-Day Show Me You Tried Guarantee.
The purpose of this guarantee is simple: we want you to genuinely experience and implement the foundational training before deciding that System Builders is not right for you.
To qualify for a refund under this guarantee, you must:
complete the System Foundations course;
complete the Builder's Blueprint course;
make a genuine attempt to apply the relevant training;
submit reasonable evidence of the work you completed; and
submit your refund request within thirty (30) calendar days from your original purchase date.
Evidence does not need to demonstrate a particular business result. It simply needs to reasonably show that you completed and attempted to implement the applicable work.
We may request reasonable information necessary to verify eligibility under the guarantee.
The guarantee is designed to evaluate genuine participation—not to require that you achieve a particular income, client, or business outcome.
2. Requests Outside the 30-Day Guarantee
After the 30-day guarantee period has expired, initial membership purchases are generally non-refundable for change of mind, failure to use the Program, scheduling conflicts, or a decision to discontinue participation.
This does not limit refunds or other remedies that may be required under applicable law.
3. Automatic Annual Renewals
Where you authorize recurring billing, your System Builders membership automatically renews every twelve (12) months at US$150 per year unless canceled before the scheduled renewal date.
We intend to send renewal reminders approximately:
5 days before renewal;
3 days before renewal;
1 day before renewal; and
on the scheduled renewal date.
You may cancel automatic renewal at any time before the next scheduled renewal charge.
Cancellation prevents the next renewal but does not ordinarily generate a prorated refund for the current paid membership term.
4. 7-Day Accidental-Renewal Grace Period
We understand that sometimes a member intends to cancel but misses the renewal date.
If your membership automatically renews, you may request a refund of the most recent automatic annual renewal charge within seven (7) calendar days from the date that renewal payment was successfully charged.
This grace period:
applies to an automatic annual renewal, not the original membership purchase;
applies only to the most recent renewal transaction;
requires the request to be submitted by the member/account holder using or verifying the email associated with the membership;
must be requested within seven (7) calendar days of the successful renewal charge; and
ordinarily results in termination of the newly renewed membership period once the refund is approved and processed.
After the seven-day accidental-renewal grace period expires, annual renewal payments are generally non-refundable for change of mind or failure to cancel, subject to applicable law.
Use of the Program during the seven-day period does not automatically disqualify an otherwise valid accidental-renewal request. We reserve the right to investigate suspected abuse, fraud, or repeated misuse of the refund process.
5. Failed Payments and Grace Period
If an annual renewal payment fails, we generally provide a seven (7) calendar-day payment grace period to allow the member to resolve the outstanding payment.
During this period, we or our payment providers may send reminders or make additional authorized payment attempts where supported.
If payment remains unresolved after the grace period, membership access may be suspended or terminated.
A failed payment that was never successfully charged does not require a refund.
6. Duplicate, Incorrect, or Unauthorized Charges
If you believe you were:
charged twice for the same transaction;
charged an incorrect amount; or
charged without authorization,
please contact us promptly at sev@workbetterlabs.com.
These cases are reviewed separately from the Show Me You Tried Guarantee and accidental-renewal grace period.
We may request transaction information reasonably necessary to investigate the charge.
Nothing in this Policy restricts your rights concerning genuinely unauthorized transactions or other rights provided by applicable law.
7. How to Request a Refund
To request a refund, email:
Please include:
your full name;
the email associated with your System Builders membership;
the applicable transaction or invoice information, if available;
whether your request concerns an initial purchase or annual renewal; and
for a Show Me You Tried Guarantee request, the reasonable evidence required under Section 1.
We may request additional information where reasonably necessary to verify the transaction or eligibility
8. Approved Refunds
Approved refunds will ordinarily be returned through the original payment method or another method required or supported by the applicable payment provider.
Processing times vary depending on Xendit, Skool's payment infrastructure, banks, card networks, financial institutions, or other providers involved in the transaction.
We cannot guarantee the exact date on which a financial institution will post an approved refund to your account.
Where permitted by law, amounts charged independently by banks, card issuers, currency-conversion providers, or other third parties may be outside our control and may not be refundable by Simply Designs Studio.
9. Access After a Refund
When a full membership refund is approved, access associated with the refunded membership may be terminated.
This may include access to:
System Builders courses;
the private community;
live member sessions;
recordings;
templates and resources; and
other membership-only benefits.
A refund does not grant continued rights to use or redistribute proprietary Program materials.
10. Chargebacks and Payment Disputes
We encourage members to contact us first if they believe a billing error has occurred so we can investigate and attempt to resolve the issue promptly.
Submitting a chargeback or payment dispute does not expand or replace the refund rights available under this Policy.
We reserve the right to provide relevant transaction, authorization, access, communication, and account records to payment providers or financial institutions when reasonably necessary to respond to a payment dispute.
Nothing in this section prevents a member from exercising lawful rights available through their bank, card issuer, payment provider, or applicable consumer-protection law.
11. Abuse of the Refund Policy
We reserve the right to deny a request that does not meet the stated requirements of a voluntary guarantee or where there is reasonable evidence of fraud, material misrepresentation, repeated refund abuse, piracy, or intentional misuse of Program materials.
This provision does not permit us to deny refunds, remedies, or consumer rights that must be provided under applicable law.
12. Statutory Consumer Rights
This Refund Policy provides voluntary guarantees and business rules in addition to any mandatory rights available under applicable Philippine consumer law.
Nothing in this Policy excludes, restricts, or overrides a refund, remedy, warranty, or consumer protection that cannot lawfully be waived.
13. Changes to This Refund Policy
We may update this Policy when reasonably necessary to reflect changes in the Program, payment infrastructure, business practices, or legal requirements.
The policy applicable to a transaction will be determined according to applicable law and the terms properly disclosed in connection with that transaction.
Material changes affecting existing members will be communicated where required or reasonably appropriate.
14. Contact
For refund, cancellation, or billing questions relating to System Builders:
System Builders
Offered by Simply Designs Studio
Email: sev@workbetterlabs.com
For general Simply Designs Studio concerns:
jen@simplydesigns.studio